Change Software from Art to Engineering
Yes, we know this is a Big Hairy Audacious Goal (BHAG) and it’s what drives our passion everyday. Once you meet us you won’t forget us because this goal is central to everything we do woven into the fabric of our culture.
Software risk analytics is an exciting and growing profession within a mature industry. We have recognized much of the barriers for change involves sociological challenges, not technological. Solving these challenges through socialization of data is what we believe is the tipping point for evolving the software industry into a new paradigm.
We would love to share our vision and passion with your company to enlist another customer in the movement we created to change our industry centered around your valuing your software risk data and not just your “tools”!
It’s What’s Right, Not Who’s Right
This value applies to our business in many ways. We work within an industry littered with opinions when it comes to analyzing software risks. We have learned over the years the data speaks for itself and provides valuable insights into truths and reality instead of the hypothetical. Many times our analyses are based upon industry or customer driven standards and the perspective of what’s right is predefined.
We have also learned as an independent to take into great consideration when analyzing a software system other factors that drive what’s the right thing to do. Some of these may be based on our customer’s business objectives for the system, the stage of development, etc… It’s sometimes not clear what’s the right plan of action moving forward but the opportunity PSC provides is awareness of the risks, their impact to your business objectives and most importantly forcing both a business and technical dialogue with all stakeholders for complete transparency.
We believe this is due to our value of putting our customers first and being our customer’s advocate for doing what’s right.
Professional, Courteous, Partnership, Respect
As the old saying goes, “People do business with people they like.” Sometimes being an independent party assessing an organization’s pride and joy (i.e. their code) can be tricky or should we say “touchy” even contentious at times. We absolutely respect the tremendous amount of hard work our customers put into their products under extreme deadlines and pressures. We are very professional in socializing and collaborating the resulting data from our services. We recognize it’s not easy to sit in a meeting focused on risks within something you have created and poured a lot of hard work into.
Our company has worked in some of the most high security and high intensity software environments on the planet and we are very aware of being professional, courteous and respectful in our approach to add value to our customer’s business objectives.
Our ultimate goal is to forge a partnership with our customers based on measurable results focused on their needs not ours.
WIN – WIN
I know what you’re thinking, “Here comes the sales wind up and pitch!” It’s not a pitch, rather a value and philosophy core to our company. We have been around for twenty years and have worked with many prestigious companies both large and small. We understand the art of a deal but we do not negotiate terms where we win and our customer looses and we expect this same professional courtesy from those we engage in business.
In twenty years we have never recorded one bad receivable in a business where our customers pay our bill after we have delivered the services, which means we’re pretty good at negotiating WIN-WIN relationships.
Brian W. Gill-Price
Founder of proServices Corporation. Early in his career Brian was the founder of several start-up companies located in Silicon Valley building state of the art software technology. Most of these early ventures were focused on designing systems that would later change industries such as computer aided design technologies. Brian went on to tackle changing the software industry using similar approaches by starting proCASE and building SMART system as the industry’s first software modeling technology. Decades of tackling this industry’s endemic problem as a tools builder, services provider, end-user of tools, researcher and entrepreneur has provided a unique perspective and opportunity for our company to once again change another industry leveraging a new paradigm through software risk analytics. Brian has also taught computer engineering courses at UC Santa Cruz and Stanford University and attended West Point and Lehigh University.
Robert A. Cross
As a co-founder of PSC, Rob has been fully engaged in the software quality automation industry since 1998 as a sales, marketing and operations professional. Early in his career Rob Started off with a Boston based software quality automation venture backed start-up selling their solutions to C-level and executive level decision makers. From this experience he joined the PSC team to transition his skills from selling software product to selling software service solutions leveraging best of breed technologies. Rob has led the development, sales and marketing of new service capabilities for PSC. As the head of business development he has successfully penetrated the U.S. Federal marketplace as well as key Fortune 500 accounts. In addition, Rob has led the company’s efforts to obtain several Federal research contracts all sole source awarded.