Where’s the Luv?

SWA LuvSouthwest Airlines Technical Glitch Causes National Service Disruptions For Travelers

Southwest Airlines is the latest in many occurrences over the past several months to experience a “software glitch” disrupting their service.  United Airlines has taken a hit because of their several disruptions over the summer due to software glitches.  Several passengers interviewed said this was the last straw and they were leaving the United brand as their preferred airline ...

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Volkswagen Emissions Software Scandal: Malware is the Car

Volkswagen_logo_2012.svg“Volkswagen says 11 million of its cars have emissions test-beating software.” – Fox News.

According to an NBC report, the U.S. Environmental Protection Administration announced Friday that the automaker had surreptitiously equipped its diesel vehicles with software designed to recognize when those products were being tested on a dynamometer, essentially an automotive treadmill. ...

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An Open Letter to Apple … from a PSC Summer Intern.

This year PSC hosted a summer intern program, which included the opportunity to participate on the blog. As the first generation that is “fully connected” from birth, these young adults consider technology as another appendage and have much higher expectations for the products they live by on a daily basis. The post below, from one of our interns, Dorothy, gives me hope that millennials care about their data and privacy – not just having the latest must-have gadget ...

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Morning Commute Gone Wrong

Auto Hacker[SOFTWARE IS THE CAR] – Waking up and dragging yourself out of bed on a Monday morning is hard enough. Imagine, on the long, road-rage-inducing ride to work, your car is suddenly taken over by a remote hacker and you lose control. Your brakes stop working, your car starts turning, and maybe you even lose control of your radio – now ...

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Is the Problem of Software Security Social or Technical?

thinkingBack in January 2015, Osterman Research published a whitepaper, “The Need for Improved Software Quality.” It was a great read, so I wanted to share a few of my favorite “moments” from it, as well as some of my own thoughts.

#1: Fewer than one in five of the organizations surveyed viewed security as the most important ...

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1 Step Forward, 10 Steps Back in Cyber Security

MS-DOSThis past weekend, my wife and I went to visit our local jeweler to have our wedding bands repaired after many years of wear and tear. The owner of the store is your typical small business jeweler. He opens and closes his store, mops the floors, cleans the jewelry – and everything in between, including managing his own IT infrastructure.

My wife and I were the only ones ...

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#1 Way To Secure Your Software – [How to Herd Cats]

Herding CatsCyber security, hacks, breaches and attacks … oh my! Every day in the news there is some headline regarding a company, famous individual or government being compromised by an attack from cyberspace.

What is Cyberspace?

The notional environment in which communication over computer networks occurs.” What is the difference between reality and cyberspace? I contend that there is ...

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A Hard Look in the Mirror

[the Independent Auditor’s Hard LookParadox]

I am a big believer in setting goals, both short-term and long-term. This provides a structured strategy and defines the low-level tactics required to meet objectives. Once these goals are established, I have laser focus and, at times, have blinders on. This focus and drive has been primarily a blessing, but sometimes I lose perspective.

Our ...

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Thanksgiving Dinner and Software Releases

Thanksgiving CartoonThere are hundreds of ways to cook a turkey; every year it amazes me that folks just keep trying new things: In a bag, upside down, standing up, deep fried, rotisserie, stuffing in, stuffing out, smoked, barbequed, etc… The possibilities are only limited by your own creativity. In the end, the consumers of the holiday bird don’t really care how ...

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