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Customer Profile   Business Problems   Solutions
 
High profile, time to market issues   Crisis situation / no time to ramp immediate solution   Well defined services compliments their production schedule

Fast growth, competitive / secondary job market   Labor supply & demand   Immediate access to labor that provides additional capacity where needed

Cowboy mentality, maturing industry, outside pressures to change   High risk no plan “B”   Reduce risk through acquisition of safety net capacity

Missing software process experience, SEI / ISO…motivated   Lack of process & tooling experience   Process & automation expertise provides immediate results and transition plan

Technology transition for systems of systems   Cut funding from the current “old” system to fund the new   Process & automation expertise provides a way to integrate stovepipes and also provide “early detection” quality gate services for new system

Need to increase throughput via offshore options   No previous offshore experience or company relationship. Time zone & language barriers   For subscription customers, special projects are considered & capacity is available to fulfill peak customer needs

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